At Softana Yazılım Çözümleri ("Softana", "we"), we care about the privacy of the personal data of those who visit our website, use our services and contact us. This Privacy Policy has been prepared within the scope of Law No. 6698 on the Protection of Personal Data ("KVKK", the Turkish personal data protection law) in order to explain the scope in which your personal data is processed.
1. Data Controller
Your personal data is processed by Softana Yazılım Çözümleri in its capacity as data controller, within the scope described below. You can find our contact details in the "Contact" section at the end of this policy.
2. Personal Data We Collect
Depending on your interaction with us, the following personal data may be processed:
- Identity and contact data: full name, email address, phone number.
- Request and message content: the information you send us via the contact form or by email.
- Transaction security and usage data: IP address, browser information, the pages you visit and data collected through cookies.
3. Purposes of Processing Personal Data
- To respond to your requests, quotes and questions and to communicate with you,
- To provide, develop and improve our services,
- To ensure the security and proper operation of our website,
- To fulfil our legal obligations.
4. Legal Grounds for Processing
Your personal data is processed under Article 5 of the KVKK on the legal grounds that processing is directly related to the conclusion or performance of a contract, that it is necessary to fulfil our legal obligations, that it is necessary for our legitimate interests, and, where required, on the basis of your explicit consent.
5. Transfer of Personal Data
Your personal data may be shared, to the extent required by the service and with the necessary technical and administrative measures in place, with our suppliers providing hosting, email and infrastructure services, and with legally authorised public institutions and organisations. Your data is not sold to third parties for marketing purposes.
6. Data Retention Period
Your personal data is retained for as long as the purpose of processing requires, taking into account the statutory limitation periods set out in the relevant legislation; at the end of that period it is deleted, destroyed or anonymised.
7. Data Security
We take appropriate technical and administrative measures — including SSL encryption, access authorisation and up-to-date security controls — to protect your personal data against unlawful access, loss or alteration.
8. Cookies
Our website uses cookies to improve your experience and to analyse site traffic. For detailed information about cookies, please see our Cookie Policy.
9. Your Rights Under the KVKK
Under Article 11 of the KVKK, by applying to the data controller you have the following rights:
- To learn whether your personal data is being processed and to request information about it,
- To learn the purpose of processing and whether the data is used in line with that purpose,
- To request the correction of incomplete or inaccurately processed data,
- To request the deletion or destruction of your data,
- To object to a result to your detriment arising from analysis carried out exclusively by automated systems,
- To claim compensation for damages you suffer as a result of unlawful processing.
To exercise your rights, you can send us your requests through the contact channels below.
10. Contact
For questions and requests regarding this policy: info@softana.com.tr · +90 (537) 602 94 38 · Zafer, Barbaros 1 Sk No:20, Bahçelievler / İstanbul.
Softana may update this Privacy Policy from time to time. The current version is always published on this page.